Anonymous

Shoptiques is a scam

we signed up, never got an order, got lost in the thousands of retailers, was difficult to find our products. told them that this is not what they presented, never showcased our store, just all round bad, they all go to get the $1,000 commitment and then dissapeared, these kinds of companies should stay in the Russia. their review when they launched were good so we believed what they said... shame on us....this is the new marketing model so this is the cost of walking into a internet based company that had a good sales pitch but became obvious that there were way too many "boutique" resellers.... try it: try to find something: they are not boutique: they sell trash for $10 and they sell quality product at the other end... not a "boutique"
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Reason of review:
Bad quality
1 comment
Guest

totally agree, we signed up and got lost in the trash they call boutique products

Anonymous

Shoptiques and Small Boutiques - Perfect Together!

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Shoptiques has enabled me to become a multi-channel retailer. Prior to joining the Shoptiques team, I was solely a brick and mortar store attracting a more local customer base.

Not only did Shoptiques help create my website and enable me to have an online presence, but being part of their sales and marketing platform allowed my business to grow and be seen by a much broader audience, including customers throughout the United States and in other countries!

I am so glad that we joined the Shoptiques team as our online sales now contribute to a substantial part of our business. I highly recommend that other stores join and become part of the Shoptiques team."

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Pros:
  • Photoshoots
Reason of review:
Great Sales/Marketing Partnership
1 comment
Guest

This is a Shoptiques message, not a real partner.

Anonymous

GREAT SUCCESS

I have read a lot of these reviews and I have had a total different experience with shoptiques.com. we have been very successful selling product on shoptiques.com and are consistently blown away by the improvements they continuously make to there platform.

we have been selling on shoptiques for 2.5 years and have seen some major growth during that period. Anytime we have any issues that are not being addressed the CEO and Managers are always quick to resolve them for us with a fair resolution.

I believe many of the complaints are from store owners who do not understand how much hard work actually goes into growing an online business whether it be on shoptiques.com or on your own. we continue to see shoptiques.com as a long term solution for our ecommerce needs.

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Reason of review:
Good customer service
Anonymous

Difficult to Deal With

I pretty much agree with everyone's negative comments. They make it extremely difficult to upload pictures and get a decent representative of items in your store.

I sold an item in the store a few minutes before I received an order through them and were quick to assess a $50. penalty. When you are a small store, you usually only have one or two pieces of each size, therefore when it sells, it is gone.

If they did not want to deal with problems associated with small businesses, they should not go after small businesses. Don't even get me started about the snarky responses I received from their customer service!

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Reason of review:
Poor customer service
Anonymous
map-marker Gig Harbor, Washington

Shoptiques Review from Gig Harbor, Washington

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I regret falling for their high pressure sales pitch & spending money on this scam
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Reason of review:
Poor customer service
1 comment
Guest

And I totally regret paying out my hard earned cash. I fell for their high pressure, patronising, persuasive , sales patter.

In 14 months we have sold one item.

They refuse the majority of our professionally taken photographs.

Please, if you are a retailer being targetted by this lot, save your cash.

Anonymous

Shoptiques - La Vie En Blanc Review

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Not a great experience at all... they get us with their very talented sale people, we spent more than $1,500 with them and in a year, we sold for $15 stuff... going to get them in court
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Reason of review:
Poor customer service
1 comment
Guest

Thank you so much for posting this!!! I was about to sign up with them!

The sales team is very convincing - their "approval" process had my competitive juices flowing and I was crossing my fingers for them to approve me before I even knew anything about their company!

Oy! Thankfully I've only wasted a few hours of my time vs money!

Jayleah Xji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Needham, Massachusetts

Shoptiques.com

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Shoptiques.com charges an entry fee to be featured as a boutique on their shopping site of around $1,200. They have stringent requirements as to what you can say about your boutique, and the products you feature. Further, they try to scam you by making you purchase their photography services, and they have a deal with an editing platform, Pixelz, where they try to make you purchase the application through them because they obviously make a cut. After taking 20% commission of whatever you sell, they make it ALMOST IMPOSSIBLE to post product photos that do not meet their beyond unreasonable requirements for product photography. They practically force you to use their overpriced photography sources this way. This company is a scam for small boutique owners, and only a select few get featured on their home page or promoted through their social media. This company sucks!
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Loss:
$1500
Reason of review:
Poor customer service

Preferred solution: Full refund

5 comments
Guest

Thank you for sharing. As a fellow small business owner, I feel terrible knowing that you and so many others have been taken advantage of. It's a shameful business practice to pretend that you are trying to help small businesses succeed when you're actually making millions taking advantage of them and your employees.

Guest

AGREE. WORST EXPERIENCE. I SOLD 2 THINGS

THEY PROMISE THE MOON AND WHEN YOU SIGN UP THEY MAKE IT IMPOSSIBLE TO POST

ALL THEY WANT IS FOR YOU TO PROVIDE WITH THE WHOLE CUSTOMER LIST

Guest
reply icon Replying to comment of Guest-1197723

Thank you for this information. They've contacted me and when I declined they pushed me to explain why. Something fishy there.

Guest
reply icon Replying to comment of Guest-1239652

I was just contacted by this company as well, thank you for the honest review guys. Really helped in our decision NOT to go with them!

Guest
reply icon Replying to comment of Guest-1197723

I'm sorry you had such a bad experience.

Thank you for sharing though!!

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Anonymous
map-marker Concord, Vermont

Shoptiques - Marketplace Review from Concord, Vermont

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We paid to join shoptiques and they never accepted any of our photography to upload to their site. It made it incredibly difficult to sell.

Very difficult to deal with. A waste of money

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Reason of review:
Poor customer service
3 comments
Guest

I also feel I got taken. Explained I was not very techy and would need help to get a grasp on the whole online program.

They got $1500.00 I got nothing.

Not one person contacted me after payment made!!! Stay away...........

Guest
reply icon Replying to comment of Guest-1245383

Our boutique owner she had the same exact experience. After payment, SHOPTIQUES turned into a GHOST. Fortunately, we were able to dispute the transactions.

Guest

I too fell for their sales pitch for my small boutique. They rejected all photos & made it impossible but suggested they do in house photos which result in them taking 25% of every sale!!!

We repeatedly called their "support" line to no avail. They have a no refund policy. They are very pushy on the sell and have a you cannot think this over deadline. I am extremely sorry I did this.

Nothing short of a scam. They collect your initial money & you are left with nothing at all

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Anonymous
map-marker Great Neck, New York

BIGGEST SCAM

THEY GIVE YOU THE HARD SALE ONCE YOU ARE IN THEY DONT HELP. YOU CANT POST PICTURES. THEY DONT APROVE THEM. ITS A LOT MORE WORK THATN WHAT THEY SAY I SOLD $200 IN A YEAR BIGGEST SCAM ALL THEY DO IS CONTACT ME FOR MY CLIENT LIST IM SO UNHAPPY THEY ALWAYS HAVE NEW PEOPLE WORKING CUSTOMER SERVICE IS AWFUL THEY DONT SATND BEHIND SERVICE I SIGNED UP AFTER THE SALES PERSON CALLED ME 1000 TIMES AND THEN SHE DISAPPEARED THEY ALSO TOLD ME THAT IT TAKES 24 TO 48 HOURS TO APROVE PICTURE AND SOME OF THEM I GET BACK WEEKS LATER AND THEY TELL YOU TO POST PICTURES AND THEY REJECT MOST OF THEM
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Loss:
$750
Cons:
  • Anthing
Reason of review:
Poor customer service